Coronavirus – Our offices are now closed
As you are no doubt aware, the coronavirus COVID-19 is currently spreading in many countries across the globe, including the UK – and more cases are being confirmed every day.
We understand that Coronavirus (COVID-19) is worrying and that things feels uncertain. To protect our customers, partners, colleagues and their families we are closely following the guidance from the Government and adapting quickly to the changing situation.
From Monday 23rd March, the Government lock-down is in force and so our offices are now closed. All our Snugg staff will be working remotely and this will mean some service disruption while we get new processes established.
What this means for you
Working remotely: Our offices are now closed. We know how important it is to meet completions, and we will continue to facilitate these within the government guidelines.
Telephone Line: In the short term, we are unable to provide our usual telephone service. So until we can, please email firstname.lastname@example.org with urgent queries only. Customer enquiries by emails will be prioritised.
Planned Open Days: We will be unable to go ahead with our previously planned Open Days, if you have booked a slot on any of our scheduled open days in March, please do not attend your appointment. We will contact you to re-schedule as soon as we are able.
For now, please follow the official government advice which can be found here: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public